Your refund will be returned in the form of the original payment. If you paid for your service with a credit or debit card you will see a credit on your statement in about one business week after cancellation. If you paid with a check, a check refund will be mailed to you within two-three business weeks. … [Read more...] about How and when will my money be returned to me?
We are working on providing expiration date information for your subscription(s) in the My Account section of our website in the future. Unfortunately, at the current time, our website does not have the capability to provide you with that information. … [Read more...] about How can I the find the expiration date of my subscription?
It can vary based on the length of your subscription: annual, quarterly, or monthly. For annual subscriptions: you will be notified through mail (a postcard reminder) and email one month before your subscription automatically renews. If we do hear from you and therefore there are no changes made to your account, your credit card will be charged one month before your current … [Read more...] about When will I be charged for automatic renewal?
Yes, all subscriptions can be placed on automatic renewal with a valid credit card. Auto-renewal rates are typically discounted from normal subscription rates. You can update your credit card on file by going to “My Payment Methods” (located under the My Account tab) and entering your new information. … [Read more...] about Does my subscription come with an automatic renewal option?
Our billing and offer terms are outlined on the original order form you fill out before becoming a subscriber. You will also find these same terms in the email confirmation you received after your order was fully processed. Many of our subscriptions are NON-REFUNDABLE, so please make sure you’re aware of your specific policy. … [Read more...] about What is my refund policy?